Specified Commercial Transaction Act
1. Sales Company
Kasumigaseki Partners Co., Ltd.
2. Sales Company Address
20F, Kasumigaseki Common Gate West Bldg., 3-2-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-0013
3. Sales Representative
Hidekazu Ogata, Representative Director and CEO
4. Site Name
FAV HOTEL Official Site
5. Telephone
03-5510-7654
6. Telephone reception hours
9:30 a.m. - 5:30 p.m. (excluding weekends, public holidays, and the New Year holiday period)
7. Application method and when reservations become valid
Reservations are accepted on the FAV HOTEL official site.
Reservations are valid once the “reservation complete” screen is displayed.
You will be notified of your reservation details following reservation acceptance via e-mail.
8. Product prices
This depends on the accommodation plan you have reserved (see the details for each accommodation plan for more information).
*Prices include service charges and Consumption Tax.
9. Required charges other than the product price
Guests must pay the prefectural accommodation tax.
*Prices include service charges and Consumption Tax.
10. Payment timing and method
Pre-paid using a credit card: Settled via credit card when the reservation is complete.
Payment on site: Payment at the Front Desk with a credit card (Visa, Master, American Express, JCB, Diners), Cash payment
*Not all facilities offer payment on site at the Front Desk.
*Not all facilities can accept cash payments.
11. Cancellations
Cancellations are governed by the cancellation policy on the reservations page or by the policies listed on the travel reservations websites.
12. Refunds
There will be no refunds following overnight accommodation due to the nature of the goods and services.
13. Inquiries
Please contact us through the FAV HOTEL reservations website inquiries form, etc.